Services

SERVICES
  • It Consultancy Services

IT Consultancy and Support Services

Strengthen Your Corporate Informatics Infrastructure

Today, technology has a vital importance to increase the competitiveness of businesses. Corporate companies can increase efficiency, reduce costs and increase customer satisfaction by following the developments in the field of informatics. However, IT infrastructure that is not managed correctly and effectively can cause serious problems for businesses. At this point, professional IT consultancy and support services come into play.

 

What is IT Consultancy and Support Services?

IT consultancy and support services help businesses manage their IT infrastructure in the most efficient and reliable way. These services usually include:

  1. Analysing IT Infrastructure: The first step is usually a detailed analysis of the existing IT infrastructure. This analysis helps to identify the strengths and weaknesses of existing systems.

2.Strategic Planning: Based on the results of the analysis, the most appropriate IT strategy for the business is determined and long-term goals are established.

3.Security Solutions: Data security is an important issue today. IT consultancy firms offer security solutions to protect the data of businesses.

4.Infrastructure Management: Effective management of infrastructure components such as server management, network management, storage management is provided.

5.Software and Hardware Selection: Expert support is provided in the selection of software and hardware suitable for the needs of the business.

6.Technical Support and Troubleshooting: Solution of instant problems and technical support services are provided.

Advantages of IT Consultancy and Support Services

1.Professional Knowledge and Experience: Expert IT consultants have extensive knowledge and experience, helping businesses adopt IT best practices.

2.Cost Savings: Properly managed IT infrastructure reduces costs and increases productivity.

3.Security: Data security is more robust thanks to IT consultancy services.

4.Continuous Support: Businesses receive continuous support when they encounter instant problems, ensuring uninterrupted operation.

5.Innovation: IT consultancy firms provide support to businesses to follow technological innovations and enable them to gain competitive advantage.

Informatics Consultancy Services

Technology Trends and Innovation: IT consultancy firms closely follow technology trends and offer innovative solutions to their customers. In this context, it examines topics such as cloud computing, artificial intelligence, internet of things (IoT) and helps businesses gain competitive advantage by using these technologies.

Budget and Cost Management: IT consultancy helps businesses manage their technology investments. In this context, it addresses issues such as budget planning, cost analysis, ROI (return on investment) calculations and helps businesses optimise their IT expenditures.

Training and Implementation: IT consultancy firms provide training and implementation support to their customers. In this context, they organise personnel trainings, implement technology applications and ensure that users use technology effectively.

Legal and Regulatory Compliance: It helps businesses to comply with legal and regulatory requirements during the use of technology.

Getting a professional service by working with IT consultancy firms is an important tool to strengthen the IT infrastructure of businesses, increase productivity and gain competitive advantage. By working with Telm Solutions, a professional IT consultancy firm, you can be successful in the technological transformation process of your business.

  • Server Installation Services

 

Server Setup

What is server setup? Server installation involves the installation and configuration of server systems on businesses’ networks or in cloud-based environments. This process allows businesses to provide data storage, application hosting, network sharing and other IT services. Server installation ensures the creation and security of servers configured in accordance with the requirements of businesses.

How to Setup Server?

1.Determination of Requirements: Server requirements are determined in line with the needs and goals of the business. This includes processor type, amount of memory, storage capacity, network connections and other hardware features.

2.Hardware Selection: Hardware is selected according to the determined requirements. Factors such as server type (physical server, virtual server), brand/model preferences, storage type (HDD, SSD), processor selection are evaluated.

3.Operating System Installation: The appropriate operating system (such as Windows Server, Linux, VMware) is selected for the server and the installation process is performed. In this step, basic system configurations and security settings are also made.

4.Network Configuration: Network configuration of the server is done. Issues such as IP address assignment, network protocols (TCP/IP, DHCP, DNS), firewall settings are discussed.

5.Storage Configuration: Storage areas are created and managed. Data backup and recovery strategies are determined, RAID configurations are made and storage areas are connected to the network.

6.Application and Service Setup: Applications and services that will run on the server are installed. Applications such as databases, web servers, e-mail services are installed and configured.

7.Security Settings: Necessary measures are taken for server security. Firewall settings, access authorisations, password policies, security patches and security software are installed.

8.Performance Monitoring and Optimisation: The performance of the server is monitored and optimisations are made when necessary. Performance data is analysed, unnecessary resource consumption is prevented and server performance is optimised.

Server Setup Services

Server installation services offer customised solutions tailored to the server needs of businesses. These services usually cover the following areas:

1.Project Consultancy: Provides consultancy on issues such as determining server needs, hardware and software selection, installation planning.

2.Hardware Procurement and Installation: Procurement and installation of server hardware in accordance with the requirements.

3.Operating System Installation and Configuration: Operating system installation, updates, configurations and security settings are provided.

4.Network and Storage Configuration: Installation, configuration and management of network and storage infrastructure is provided.

5.Application and Service Setup: Business-specific applications are installed and configured. Services such as databases, web servers, e-mail services are installed.

6.Security and Backup Solutions: Firewall, antivirus software, security patch installation and backup strategies are provided.

7.Performance Monitoring and Maintenance: Server performance is monitored, optimisations are made when necessary and regular maintenance services are provided.

Server installation strengthens the technology infrastructure of businesses, increases their productivity and ensures their security. Professional server installation services offer customised solutions to meet the needs of businesses and ensure effective management of server infrastructure. For this reason, businesses can get maximum benefit from the server installation process by working with reliable and expert IT consultancy firms. As Telm Solutions, we offer reliable and solution-oriented server installation support.

  • Cyber Security Consultancy

What is Cyber Security?

Cyber security is a discipline that deals with the protection of data, systems and users in computers, networks, mobile devices, internet and digital environments. Basically, cyber security includes technologies, policies, processes and practices used to ensure information security and protect computer systems against cyber threats.

Cyber security aims to protect against various dangers:

1.Malicious Software: Malicious software such as viruses, trojans, worms and spyware can damage computer systems, steal data or render systems unusable.

2.Social Engineering Attacks: Social engineering attacks aim to obtain information by abusing people’s trust. For example, they can obtain sensitive information by tricking users with fake emails or phone calls.

3.DDoS Attacks: Denial of Service (DDoS) attacks aim to overload the network to make a service unavailable. These attacks usually target websites or network infrastructures.

4.Physical Security Vulnerabilities: Physical access to computer systems can be used for information theft or system manipulation. Therefore, physical security measures are also part of cyber security strategies.

5.Data Breaches: Unauthorised access or leakage of sensitive data can have serious consequences. Cyber security includes measures to prevent data breaches and respond quickly when necessary.

Importance of Cyber Security

1.Data Security: One of the most valuable assets for organisations is data. Cyber security ensures the security of this data, protecting sensitive data such as customer information, financial data, business processes and strategic information.

2.Customer Trust: Being a trusted digital asset is the foundation for gaining the trust of customers and business partners. Thanks to cyber security, customers’ personal data is kept safe, which increases brand reputation.

3.Legal and Industry Compliance: Compliance with certain security standards is mandatory in many industries, especially in areas such as finance, healthcare and retail. Cyber security services help ensure this compliance and contribute to the prevention of possible penalties.

4.Competitive Advantage: A secure digital infrastructure gives companies a competitive advantage. Customers prefer companies that care about security and protect their data. This can increase market share.

5.Business Continuity and Risk Mitigation: Cyber attacks can seriously affect business processes and even stop companies. Taking cyber security measures is vital to ensure business continuity and reduce operational risks.

6.Personal Privacy: Cyber security is also important for individuals. It is necessary to ensure a secure environment when shopping online, conducting banking transactions or sharing personal information.

Cyber Security Service

The cybersecurity service must be effectively created and implemented to protect the digital assets of organisations and individuals. Here are some basic principles of what a cybersecurity service should look like:

1.A Comprehensive Approach: The cybersecurity service should offer a wide range of services such as network security, data protection, application security, user training and emergency response plans. This provides a multi-layered protection against threats.

2.Up-to-date Technologies: The service should be kept up to date using the latest security technologies. It is important to regularly update technologies such as firewalls, antivirus software, security backup and restore systems.

3.Proactive Monitoring and Detection: Proactive monitoring and detection systems should be used to detect and prevent attacks in advance. The ability to identify anomalies and potential threats is critical in minimising the effects of attacks.

4.User Education: It is important that users are aware and trained on security issues. Awareness programmes and security training provide protection against user-based threats such as social engineering attacks.

5.Security Policies and Procedures: Internal security policies and procedures should be determined and implemented. These policies should cover issues such as password management, network access control, data privacy and user authorisation.

6.Emergency Response Plans: In the event of a possible security breach, a fast and effective response plan should be prepared. These plans are necessary to mitigate the effects of attacks, prevent data loss and ensure business continuity.

7.Continuous Improvement and Audit: The cyber security service should be continuously reviewed and improved. Security audits and penetration tests should be carried out regularly, security vulnerabilities should be identified and eliminated.

These principles form the cornerstones for building a strong cyber security service. Although each organisation’s needs are different, these principles are essential to ensure a secure digital environment in general. As Telm Solutions, we offer a service based on experience and trust in cyber security services. It should not be forgotten that a strong cyber security strategy provides protection against potential threats and helps to create a secure digital environment.

  • Virtualisation Services

 

Virtualisation Services

 

Server virtualisation is the process of using a physical server by dividing it into multiple virtual servers. This technology allows us to use server resources more efficiently and reduces hardware costs. The main types of server virtualisation are:

1.Full Virtualisation: In this method, a virtual server is created on the physical server and each virtual server works as if it has its own operating system. There is a virtualisation layer between the virtual servers and each virtual server is managed independently. For example, platforms such as VMware ESXi, Microsoft Hyper-V and Citrix XenServer are used.

2.Paravirtualisation: In paravirtualisation, the operating system running on the physical server is optimised to directly meet the needs of virtual servers. In this way, higher performance can be achieved compared to full virtualisation. Xen hypervisor can be used as an example.

3.Containerisation: In this method, an operating system kernel is shared on the physical server and each container runs its own applications and environment. Containers can be lighter and faster, but the level of isolation is different from full virtualisation. Technologies such as Docker and Kubernetes can be used as examples.

Storage Virtualisation

It is the process of managing and utilising physical storage resources on a virtual layer. This technology makes storage systems more efficient, provides flexibility and enables better utilisation of storage resources. The main types of storage virtualisation are as follows:

File-based Virtualisation: In this type, files and folders in the storage area network (NAS) are virtualised. Users and applications can use virtual storage units by directly accessing the file system. For example, protocols such as NFS (Network File System) and CIFS (Common Internet File System) can be used.

Block-based Virtualisation: In block-based virtualisation, block-level data in the storage area network (SAN) is virtualised. Blocks on the storage area network are assigned to virtual storage units and these units provide direct block-level data access. As an example, storage virtualisation solutions provided by SAN administrators can be used.

Storage Pooling: In this method, different physical storage resources are combined in a single pool and virtual storage units are created from this pool. In this way, storage resources can be used more effectively and capacity management becomes easier.

Data Mobility Automation: Storage virtualisation can ensure that data is automatically moved and balanced. In this way, storage resources are used in a more balanced way and performance is improved.

Network Virtualisation

It is the process of managing and using physical network resources on a virtual layer. This technology enables more efficient use of network resources, offers flexibility and scalability, simplifies network management and reduces costs. The main types of network virtualisation are as follows:

1.Virtual LANs (VLANs): VLANs isolate different network traffic by creating logical network segments on physical network hardware. In this way, secure and effective communication can be provided between different devices and users on the network.

2.Virtual Private Networks (VPNs): VPNs provide remote users or branch offices access to the central network, usually by establishing a secure connection over the Internet. VPNs provide security using encryption and authentication technologies.

3.Virtual Network Functions (VNFs): VNFs provide a more flexible and dynamic delivery of network services by virtualising various functions on the network. For example, functions such as virtual firewall, virtual router, virtual switch can be offered as VNFs.

4.SDN (Software-Defined Networking): SDN provides centralised network management by decoupling the control plane in the network with a software-based controller. In this way, network resources can be managed more dynamically, traffic routing and service provisioning operations become programmable.

5.NFV (Network Functions Virtualisation): NFV enables the provision of network services in a more flexible and cost-effective manner by providing traditional hardware-based network functions on the network as software-based and virtual. For example, functions such as virtual gateway, virtual WAN accelerator can be offered with NFV.

Hardware Virtualisation (Desktop & Laptop Virtualisation)

Hardware virtualisation is a technology that enables desktops and laptops to be operated and managed in virtual environments. This technology allows users to access virtual desktop environments regardless of their devices and offers many advantages. The basic types of hardware virtualisation are as follows:

1.Desktop Virtualisation: In this type, users are provided access to virtual desktop environments instead of physical desktops. Virtual desktop solutions can include operating systems and applications running on a virtual computer. Users can securely access these virtual desktop environments from different devices (computers, tablets, smartphones).

2.Laptop Virtualisation: In this type, laptops are operated and managed in virtual environments. Laptop virtualisation allows users to use different operating systems or virtual machine environments on their laptops. In this way, virtual laptop environments suitable for different business requirements can be created.

Application Virtualisation

Application virtualisation is a type of virtualisation that allows applications to be run on the server without being installed on computers, but to be used as if they were installed on the computer.

Virtualisation is a technology that enables IT infrastructures such as computer systems, networks and storage to be run and managed in virtual environments. There are many benefits provided by this technology:

Benefits of Virtualisation

1.More Efficient Use of Resources: Virtualisation enables more efficient use of physical resources. Multiple virtual machines or virtual networks share the same physical resources, increasing the utilisation rate of resources.

2.Flexibility and Scalability: Virtualisation ensures that IT infrastructure is flexible and scalable. As needs increase or decrease, virtual resources can be easily added, removed or sized.

3.Cost Savings: Virtualisation reduces hardware costs. Multiple virtual machines or networks run on the same physical hardware, reducing hardware purchase costs.

4.Ease of Backup and Recovery: Virtualisation facilitates backup and recovery operations. Backups of virtual machines or virtual networks can be taken and various recovery scenarios can be applied.

5.Agility and Rapid Deployment: Virtualisation enables rapid deployment of new applications. Virtual machines or virtual networks can be created, copied and moved quickly.

6.Security and Isolation: Virtualisation increases security and isolation. Each virtual machine or virtual network can operate in isolation from others and can be configured according to security policies.

7.Increased Productivity: Virtualisation automates IT management processes and provides centralised management. This enables businesses to operate more efficiently.

These benefits are observed in a wide range of applications of virtualisation and provide businesses with a more flexible, secure and cost-effective IT infrastructure.

  • Network Security Services

Network Network Security Services

In today’s interconnected world, network security services play a vital role in protecting businesses, organisations and individuals from cyber threats. These services encompass a range of technologies, processes and strategies designed to protect networks, data and systems from unauthorised access, attacks and vulnerabilities. Let’s explore the key aspects of network security services and why they are important in today’s digital landscape.

Understanding of Network Security Services

1.Firewall Protection: Firewalls create a barrier between a trusted internal network and insecure external networks, controlling incoming and outgoing network traffic according to predetermined security rules.

2.Intrusion Detection and Prevention Systems (IDS): An IDS continuously monitors network traffic for suspicious activities or potential security breaches. They can detect and block malicious activities in real time, increasing overall network security.

3.Virtual Private Networks (VPNs): VPNs enable remote users to securely access a private network by establishing secure and encrypted connections over the Internet. They are vital for remote access.

4.Firewall Segmentation: Firewall segmentation prevents the spread of insider threats by isolating different segments (e.g., departments, functions, or sensitive data types) on the network. This is a critical strategy for network security and data integrity.

Firewall Segmentation: The Critical Step in Network Security

Firewall segmentation is an important part of network security strategies and prevents the spread of insider threats by isolating different segments (for example, departments, functions, or sensitive data types) on the network. This strategy plays a critical role in network security and data integrity and includes the following elements:

1.Objectives of Segmentation:

Isolation: Provides isolation between different network segments, preventing a vulnerability in one segment from affecting others.

Authorisation and Access Control: By controlling access to specific segments, it allows users to access only the necessary resources and reduces unnecessary risks.

Data Integrity and Confidentiality: Ensures data integrity and confidentiality by protecting sensitive data.

2.Firewall Rules and Policies:

Customised firewall rules should be created for each segment.

Security policies should be determined in accordance with the objectives and security requirements of network segments.

3.Segmentation Strategies:

Zoning: By logically dividing the network into different zones, you can set different security levels and access controls for each zone.

Microsegmentation: You can minimise the attack surface by providing detailed security policies and isolation for each device or service on the network.

Verification and Authorisation: You can increase security layers by supporting each access request with verification and authorisation processes.

4.Automation and Monitoring:

Automatic management and monitoring of firewall rules and segmentation policies are important for quick response and security audits.

A powerful monitoring and event management system should be used to monitor and analyse security events.

Firewall segmentation, as a cornerstone in modern network security strategies, strengthens the defence layers of the network and provides more effective protection against cyber threats.

These network security services are essential requirements for businesses, organisations and individuals to protect their digital assets and create an infrastructure that is resistant to cyber-attacks.

By working with Telm Solutions, a professional IT consultancy firm, you can be successful in the technological transformation process of your business.

  • System Integration

System Integration Services: A Key Role in Digital Transformation of Enterprises

System integration services play an important role in making businesses’ complex information technology infrastructures more efficient and effective. These services help businesses optimise their operational processes and gain competitive advantage by bringing together different technology systems. Here is an article that discusses the importance and benefits of system integration services:

Importance of System Integration

1.Ensuring Technology Harmonisation: By harmonising between different technology systems, it regulates data flow and increases efficiency.

2.Ensuring Data Integrity: Provides accurate and reliable data flow by maintaining data integrity between different systems.

3.Integration of Business Processes: It increases communication and co-operation by integrating business processes between different departments of the business.

4.Cost and Time Saving: Thanks to the harmonised operation of technology systems, it reduces costs and saves time.

5.Increased Competitiveness: An efficient and integrated IT infrastructure gives the business a competitive advantage and supports fast decision-making.

 

Benefits of System Integration Services

1.Comprehensive Analysis and Planning: Provides customised integration solutions by analysing the needs of the business.

2.Application and Data Integration: It facilitates data-based decision making by integrating different applications and data sources.

3.Testing and Verification Processes: Ensures the reliability of the system by performing tests and verifications during the integration process.

4.Continuous Support and Maintenance: With the continuous support and maintenance of integrated systems, it ensures the uninterrupted continuity of the business operations.

System integration services play a fundamental carrier role in the digital transformation process of businesses and prepare them for the future by strengthening their technology infrastructure. The correct implementation of these services enables businesses to gain a competitive advantage and forms the basis of a successful digital transformation.

  • Licensing Services

 

Licensing Services

Telm Solutions provides consultancy services to determine the appropriate licensing model for you with a team of experts in licensing, as well as consultancy services related to the licences you have purchased. Our Licensing Staff works with you at the stage of choosing one of the OLV (Ownership), OVS (Rental), Enterprise, Select options for your needs during Microsoft Licensing transactions. We support you in Microsoft SAM (Software Asset Manager), especially for Corporate Licensing of Microsoft Products.

 

How do we do it?

Determining the right Licensing model

Inventory of missing licences free of charge

Submission of your missing licence cost

Monitoring and renewing your licence inventory at appropriate times

Information and counselling services for the products used in the implemented model

Execution of Microsoft SAM processes

  • Corporate Mail Services

Corporate Mail Services: Efficient Communication Solutions for Businesses

Creating an effective and reliable communication infrastructure for businesses is the basis of a successful business process. Corporate mail services help companies manage internal and external communication and create an efficient working environment.

Microsoft 365: An Integrated Solution for Businesses

Microsoft 365 combines email service with document sharing, calendar management, file storage and collaboration tools. It provides an integrated solution for companies, increasing office productivity and streamlining business processes. Features include:

Reliable e-mail communication with the Outlook application.

File storage and sharing with OneDrive and SharePoint.

Instant communication and meetings with Teams.

Office applications such as Word, Excel and PowerPoint.

Google Workspace ( Gmail ): Cloud-based Collaboration Platform

Google Workspace is known as a cloud-based collaboration platform. Based on Gmail, it brings together functions such as e-mail communication, calendar management, document creation and sharing. It also offers file storage and sharing with Google Drive. Other features:

Meetings and video conferences with Google Meet.

Collaboration with Google Docs, Sheets and Slides.

Powerful search and filtering features.

Easy integration and management panel.

Kerio Connect: Reliable and Flexible E-Mail Solution

Kerio Connect is a reliable and flexible email solution for businesses. It is ideal for both enterprise and small businesses. Features include:

Strong antispam and antivirus protection.

Compatible email access with mobile devices.

Easy installation and management tools.

ActiveSync and CalDAV/CardDAV support.

Importance of Corporate Mail Services

Professional Appearance: Corporate e-mail accounts increase the reputation of the company and offer a reliable appearance.

Productivity: Optimises business processes with collaboration tools and calendar management.

Security: Provides e-mail security with antivirus and antispam protection.

Flexibility: Compatible with mobile devices and accessible from anywhere, it enables flexible working environments.

Corporate mail services are an indispensable tool to meet the communication needs of businesses and increase productivity. Solutions such as Microsoft 365, Google Workspace and Kerio Connect, we offer E-Mail solutions suitable for your different needs and infrastructure.

 

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